Dieppa Restrepo

Dieppa Restrepo
RETURNS

HOW DO I MAKE A RETURN?
PLEASE LOG INTO YOUR ORDER HISTORY WITHIN X DAYS OF RECEIVING YOUR ORDER TO COMPLETE YOUR RETURN TO CREATE A RETURN LABEL CLICK HERE.

HOW DO I MAKE AN EXCHANGE?
PLEASE LOG INTO YOUR ORDER HISTORY WITHIN X DAYS OF RECEIVING YOUR ORDER TO EXCHANGE YOUR PURCHASE FOR A DIFFERENT SIZE.


CAN I UPDATE MY EXCHANGE TO REFUND OR EXCHANGE FOR ANOTHER ITEM?
PLEASE CONTACT CUSTOMERSERVICE@DIEPPARESTREPO.COM TO UPDATE YOUR EXCHANGE.

HOW CAN I TELL IF MY RETURN HAS BEEN RECEIVED?
YES WILL SEE AN EMAIL CONFIRMATION ONCE YOUR RETURN HAS BEEN RECEIVED AT OUR WAREHOUSE. PLEASE ALLOW AN ADDITIONAL X DAYS FOR PROCESSING YOUR RETURN.

WHEN WILL I SEE MY REFUND?
YOUR REFUND WILL BE ISSUED THEREAFTER THE ORIGINAL FORM OF PAYMENT


SHIPPING

WHERE DOES DIEPPA RESTREPO SHIP FROM?
WE SHIP VIA FEDEX FROM OUR WAREHOUSE IN BERGEN , NEW JERSEY.

HOW LOG DOES DOMESTIC SHIPPING TAKE?
STANDARD SHIPPING TAKE BETWEEN 5-10 DAYS UPON PRECESSING YOUR ORDER.

HOW LONG DOES INTERNATIONAL SHIPPING TAKE?
INTERNATIONAL SHIPPING TAKES 3 - 5 BUSINESS DAYS AFTER DISPATCH

I RECEIVED MY PURCHASE AS GIFT?
HOW DO I CHANGE THE ITEM OR SIZE?
PLEASE CONTACT CUSTOMERSERVICE@DIEPPARESTREPO.COM TO UPDATE YPUR EXCHANGE
CAN I RETURN OR EXCHANGE ITEMS LISTED AS FINAL SALE?
FINAK SALE ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE


ORDERS

CAN I CANCEL OR EXCHANGE MY ORDER ONCE IT’S BEEN PLACED?
PLEASE CONTACT CUSTOMERSERVICE@DIEPPARESTREPO.COM TO AMEND YOUR ORDER PRIOR TO SHIPMENT.

ONCE THE ITEM HAS SHIPPED. WE ARE UNABLE TO CHANGE OR CANCEL YOUR ORDER.

WHEN WILL I BE CHARGED IF I PLACE A PRE ORDER?
YOUR CREDIT CARD WILL BE CHARGED UPON SHIPMENT OF YOUR PRE ORDERED ITEM(S).

WHAT TYPES OF PAYMENT DO YOU ACCEPT?
WE ACCEPT ALL MAJOR CREDIT CARDS. VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, AND PAYPAL.
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